Your Style Boutique

75 Westow Hill

Crystal Palace

SE19 1TX

 

Tel. 020 867 000 55

Terms and conditions

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Terms and conditions

CANCELLATION POLICY

 

  • Our cancellation policy is a minimum of 24 hours notice

  • Everyone gets one free “miss” without having to pay for the reservation.

  • Failing to give us a 24 hours notice after one “miss” appointment will be resulting in our cancellation fee.

  • The deposit of £40 will be charged on the consultation  day and will not be refunded at a short notice.

  • For clients who regularly fail to make it to the appointments, we reserve the rights to take full payment in advance for all bookings.

 

We respect your time and when you ask for a reservation we are happy to make it for you. Once we’ve reserved that time for you we turn away business for that time frame because we have promised it to you.

 

LATE ARRIVALS

Please arrive in plenty of time for your appointment. Regretfully late arrival will constitute reduced treatment time but will be charged at the full rate.

 

REFER A FRIEND

£10 Off Can Only Be Redeemed Ones By A New Client To Your Style Boutique.

£10 Off can be Redeemed by a Person who is an existing client to Your Style Boutique and is referring to a New Client.

Offer Is Only Redeemable On First Appointment For New Clients And Next Appointments For The Recommender.

Not To Be Used In Conjunction With Any Other Offer. No Cash Alternative Is Available.

 

SUNBED COURSES

Sunbed courses are valid for 3 months from the purchase day and are non-transferable.In case of losing your Course card we are not taking responsibilities and do not  keep any record.

COLOURING 

New clients  required  to have a patch test 24 hours before the appointment.

 

LOYALTY CARDS

You can not redeem a loyalty card for a voucher. You can not use a loyalty card alongside any special offers, discounts or packages.​

 

GIFT VOUCHERS

Gift vouchers are valid for a term of 6 months from the date of purchase. They are non-refundable and cannot be exchanged for cash or used against any other offers. You are not able to exchange a loyalty card for vouchers.

 

CONTRAINDICATIONS

If you have any medical conditions or requirements that we should take into account during your treatment, please let us know when booking the appointment. For example, heart conditions, cancer, epilepsy, diabetes require doctors approval (which the salon can process on your behalf). Any contagious  or skin conditions  etc should be fully cleared before making an appointment to avoid risk to staff and other clients. Failure to inform us could result in a late cancellation fee being charged to your account . 

 

PAYMENTS

Payments can be made by debit and credit card or cash, we do not accept cheque.

 

PRICES

All prices are correct at the time of print and are subject to alteration without prior not notice

 STYLISTS AVAILABILITY

Choice of the stylist may not be guaranteed, however, we will endeavour to supply your preferred stylist.

 

Behaviour

All employees of Your Style Boutique have the right to work without the fear of abuse, assault, insult, intimidation or humiliation. We reserve the right to refuse or withdraw services without notice and at any time, either prior to, during or post-treatment. Any violence or abuse directed at our staff will result in matters being followed up with the police.